Arkansas Oklahoma Gas (AOG) is reminding customers to prepare for the freezing temperatures and winter precipitation expected to impact Arkansas and Oklahoma this week. As part of our commitment to providing reliable, safe natural gas service, our team works year-round to maintain infrastructure, replace pipelines, and monitor systems to ensure everything runs smoothly.

“With the temperatures dropping and the potential for winter storms in Arkansas and Oklahoma, AOG encourages our customers to take proactive measures to stay warm and stay safe,” said Fred Kirkwood, SVP & Chief Customer Experience Officer. “If you have questions about your natural gas service or bill, our customer service team is available to help you navigate any challenges the winter season may bring.”

To stay safe and warm during the expected winter weather, follow these important tips:

• Clear snow and ice around outdoor vents, meters, and flues to prevent blockages. Use a broom, not a shovel, to gently remove snow around gas equipment and avoid causing damage.

• Check proper ventilation in enclosed spaces and never use gas ovens or stovetops as a primary heat source.

• Install carbon monoxide detectors in key areas of your home and test the batteries regularly. If you suspect carbon monoxide exposure (headache, dizziness, nausea), leave your home immediately and call emergency services.

• Prepare an emergency kit with essentials such as blankets, flashlights, non-perishable food, and necessary medications.

• Watch for gas leaks and familiarize yourself with the smell of natural gas (similar to rotten eggs). If you detect this odor, avoid using electronic devices, including phones or light switches. Leave the area on foot immediately and call 911 from a safe location.

For more winter weather safety tips, visit aogc.com/NaturalGas-Safety.

AOG also offers energy- saving tips to help reduce natural gas bills during the winter months:

• Lower your thermostat by a few degrees, particularly when you’re away from home for extended periods.

• Clear space around vents to allow warm air to circulate freely.

• Close dampers on unused fireplaces and keep garage doors closed to retain warm air inside.

• Insulate around windows and doors to prevent heat loss and keep warmth in.

• Use sunlight to your advantage by opening curtains on south-facing windows during the day and closing them at night to minimize cold air drafts.

These simple steps can help conserve energy, maintain comfort, and potentially save you money throughout the winter. For more information, visit aogc.com/winter.